Terms & Conditions

 

Introduction

The following terms and conditions (“Terms of Use”) govern your use of our Websites and apply when you purchase products on our Websites, including gift cards and e-gift cards (“Merchandise”), from The Soaperie Bar.  Your continued use of the Websites constitutes your agreement to follow and be bound by the Terms of Use (the “Agreement”).  By placing an order for Merchandise through www.thesoaperiebar.com or any The Soaperie Bar-owned or affiliated Internet sites, including but not limited to usa.Erborian.com and usa.lecouventdesminimes.com, mobile sites, or mobile applications (collectively our “Websites”), accessed via a user’s computer, mobile, e-reader, tablet or other device (“Device”) used to access the online services, and applications and websites affiliated with The Soaperie Bar goods and services (collectively, the “Online Services”) or by phone, you accept these Terms of Use and agree to be bound by them.  The Websites are provided as a service to our customers.

PLEASE BE INFORMED THAT THIS AGREEMENT CONTAINS AN ARBITRATION REQUIREMENT AND WAIVER OF RIGHT TO BRING CLASS ACTIONS (see below).

 YOUR USE OF THE WEBSITE CONSTITUTES YOUR AGREEMENT TO FOLLOW AND BE BOUND BY THE AGREEMENT. WE RESERVE THE RIGHT TO UPDATE OR MODIFY THIS AGREEMENT AT ANY TIME WITHOUT PRIOR NOTICE. FOR THIS REASON, WE ENCOURAGE YOU TO REVIEW THE AGREEMENT WHENEVER YOU USE THE WEBSITE. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SITES.

If you have any questions about any aspect of your order, please contact: marie-claire@thesoaperiebar.com

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Order Acceptance and Billing

Orders are subject to verification and acceptance before shipping. All billing information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Terms of Use and may result in cancellation of your order. Prior to accepting an order, The Soaperie Bar reserves the right to request additional information from you to verify your identity and validate the billing information to process your order. 

We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud prevention department. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. The Soaperie Bar may request a pre-authorization for some orders placed online with a credit or debit card. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Your card issuer determines the length of time the pre-authorization is held. We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction.

By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) of Merchandise. You will not be charged for most orders until the order has shipped, however, you will be charged at the time your order is placed for orders paid for with a gift or e-gift card (collectively, “Gift Card”), PayPal account, and Amazon Payment. Orders placed using PayPal, Amazon Payments, and e-gift card cannot be modified.  However, if you need to modify an order that you paid for with funds through PayPal or Amazon Payments, please contact customer service to cancel the existing order and place a new one.

The Soaperie Bar reserves the right in its sole discretion to limit the quantity of Merchandise items purchased per person, per household, per email address, per IP address or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing, email, IP and/or shipping address. We will notify you should such limits be applied. 

 

Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

The Soaperie Bar reserves the right to refuse or cancel any order for any reason, including, but not limited to, the following situations:

Error in Billing, Payment or Shipping Information
Some orders cannot be processed due to an error in information you have provided, which includes, but is not limited to:
o an incorrect credit card or debit card number, expiration date and/or card security value, or information regarding other payment types;
o incorrect billing information (for example, if the billing information you provide is different from information your financial institution has on record);
o an insufficient or incorrect shipping address (including street address, city, state, zip or postal code);
o or any suspected fraudulent information.

Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our Websites that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Websites is inaccurate at any time without prior notice (including after you have submitted your order).

 

Merchandise Shipping Delay or Unavailability
If an item of Merchandise is delayed out of our distribution center or becomes unavailable, or if there is an error on our Websites relating to the order (for example, an error relating to the price or description of Merchandise), The Soaperie Bar may cancel the order. If this occurs we will contact you so you are aware.

Reshipping of Merchandise
The Merchandise sold on our Websites is intended for personal use only, not for resale. Any suspected resale of our Merchandise for personal or business profit is strictly prohibited. We will not accept and reserve the right to cancel orders that appear to be for resale purposes. Any orders found to have characteristics of reselling, such as large quantities, frequent orders, orders by dealers or resellers or the use of freight forwarding, may be cancelled in the sole discretion of The Soaperie Bar, and The Soaperie Bar shall have the right to cancel all subsequent orders from any such customers. For purposes of this Agreement, reselling shall be defined as purchasing or intending to purchase any Merchandise from The Soaperie Bar for the purpose of engaging in a commercial sale of that same Merchandise with a third party. 

Previous Fraudulent Order History
The Soaperie Bar may refuse to accept any order for Merchandise if fraudulent activity is suspected and may refuse to process subsequent orders from customers with a previous fraudulent order history. We also may refuse any orders connected with a previous credit card dispute.

If The Soaperie Bar rejects your order because of an error in pricing or other information about the Merchandise, we will notify you at the email address you provided and ask you whether you would like to re-submit your order to purchase the relevant Merchandise once the information in the order is validated. If we do not receive a response from you within seven days, The Soaperie Bar may cancel the order.

 


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Pricing and Payment Policy

Pricing for Merchandise may be different on our Websites or from prices available in our stores or through our wholesale partners. Merchandise displayed on our Websites is available while supplies last and may be different from products offered in our retail stores. The prices displayed on our Websites are quoted in US dollars and are valid only on the US mainland. The Soaperie Bar reserves the right to update and make corrections to information on our Websites at any time and without warning and will not be held liable for any inaccurate information or for any information that has been omitted from our Websites. Price and availability information are subject to change without notice. In the event that a product is listed at an incorrect price, we shall have the right to refuse or cancel orders placed for the product listed at the incorrect price. 

Acceptable Forms of Payment: Visa, MasterCard, Discover, American Express, Amazon Payment and Pay Pal. 


When you purchase Gift Cards, regular shipping charges are added as well as sales tax, if applicable. 

Sales tax is collected on total Merchandise orders delivered to: AL, AZ, CA, CO, CT, DC, FL, GA, HI, IL, IN, KS, KY, LA, ME, MA, MD, MI, MN, MO, NE, NC, NJ, NY, NV, OH, PA, RI, SC, TN, TX, VA, WA, WI.

 

Some states also require us to collect sales tax on shipping charges for Merchandise delivered to: CO, CT, DC, FL, GA, HI, IL, IN, KS, KY, MI, MN, MO, NE, NC, NJ, NM, NY, OH, PA, RI, SC, TN, TX, WA, WI.


 

Promotional Codes

Occasionally, The Soaperie Bar offers promotions through e-mails, catalogs, mailings and advertisements. Once you sign up and agree to receive promotional materials from The Soaperie Bar, you will receive e-mail promotions and offers that may include special codes for free shipping or other discount offers. To sign up for our promotions, please visit our Email Signup page. 

By using our Websites, you acknowledge and agree that excessive abuse or misuse of promotional codes and other promotions may result in cancellation of the order or item. In order to allow fair redemption and distribution of promotions to our registered clients, The Soaperie Bar may restrict redemption to one per person, per household, per email, per IP address or per order for any reason. Promotional codes are limited in nature and may expire or discontinue with or without notice. Promotional codes may not be copied, sold, or otherwise shared. They are not redeemable for cash and are subject to cancellation or change at any time for any reason.


 

Shipping Policy

Standard shipping generally is free with all orders of $49 or more!  Occasionally, The Soaperie Bar offers promotions that feature free shipping with no or a lower minimum purchase requirement.  THE SOAPERIE BAR reserves the right to modify its shipping policy at any time, without advance notice. 

Purchases are shipped from our warehouse in New Jersey and are scheduled arrive within 2 - 10 business days from receipt of your order. For an additional charge per address, we can expedite delivery by Federal Express to most destinations in 4 business days (processing time included).

Shipping Rates & Options:

METHOD

COST

ORDER ARRIVAL

Standard, 48 states
(FedEx/USPS)

$4.95

2 - 6 Business Days

Standard – PO Box / APO /FPO
(SmartPost)

$4.95

5 - 7 Business Days
(APO/FPO orders can take up to 4 weeks)

Express, 48 states (FedEx)
*excludes Alaska, Hawaii & Puerto Rico

$17.99

4 Business Days (Processing time included)

Overnight (FedEx)
*excludes Alaska, Hawaii & Puerto Rico

$27.99

2 Business Day (Processing time included)

Standard for Alaska, Hawaii and Puerto Rico
FedEx (if available)

$17.99

7 - 10 Business Days

Standard Delivery
FedEx/USPS Ground will deliver your package within 5 - 10 business days from receipt of your order. Most of the orders shipped with Standard FedEx/USPS Ground option on the East Coast can be expected sooner (within 2 - 4 business days). To determine when your package will arrive, please determine the number of Shipping Days to your location from the map below and add two additional days for order processing.


 

Standard Delivery - PO Box / APO / FPO Delivery

We are able to deliver to PO Boxes, APO and FPO Addresses through SmartPost: a joint partnership between FedEx and the USPS. Packages are initially handled by FedEx and then are taken to their final destination by the USPS. Please note that this service may be tracked up to the point that the USPS assumes the delivery and not beyond that point. Please add a few extra days for delivery to PO Boxes, APO and FPO Addresses plus two additional days for order processing.

Express Delivery

For an additional fee, we will provide Express Delivery by Federal Express to most destinations. (Orders received by 3 p.m. ET Monday through Thursday arrive in two to three business days; orders placed Friday and Saturday will arrive on the following Wednesday or later.)

Overnight Delivery
For an additional fee, we will provide Overnight Delivery by Federal Express to most destinations. If you have questions about the availability of overnight delivery to your shipping location, please check with customer service. (Orders received by 3 p.m. ET Monday through Thursday arrive in two business days; orders placed Friday and Saturday will arrive on the following Tuesday.)


 

Out of Stock Items:
We apologize for the inconvenience this may cause. If your item is out of stock, we will contact you to discuss how you would like the order handled. The Soaperie Bar does not back order.

 

Shipping Promotions:
Free Shipping promotions do not apply to Alaska, Hawaii or Puerto Rico.

Returns Policy

It would be unhygienic to accept returns on sold hygiene products.  

Product Testimonials

The Soaperie Bar welcomes feedback on your experience with our merchandise. We will publish on our Website both positive and negative comments, so long as the comments, reviews or testimonials (collectively, “Testimonials”) are accurate, constructive and not misleading. If you submit Testimonials that we do not publish on our Website, our customer service department may contact you in order to improve our product quality and service. We also reserve the right to edit all Testimonials for length, spelling, grammar, or for any other reason in our sole discretion so long as the meaning of the Testimonial is not materially altered. By submitting a Testimonial to The Soaperie Bar, you hereby grant to The Soaperie Bar the unrestricted right to use your Testimonial in perpetuity, through any and all media formats and media channels now known or hereinafter developed, without compensation, and to identify the source of the Testimonial by indicating your first name, last initial, city and/or state. Thank you for taking the time to share your thoughts with other The Soaperie Bar customers.


 

Intellectual Property

All copyrights, trademarks, trade dress, other intellectual property and materials, including page headers, images, text, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials on our Website (collectively, the “IP”) are owned, controlled or licensed by The Soaperie Bar, one of its affiliates or by third parties who have licensed their materials to The Soaperie Bar and are protected by U.S. and international trademark and copyright laws. You may access, view, download, and print the IP and all other materials displayed on our Website for your personal, non-commercial use only; provided, however, that you (1) retain all copyright, trademark or other proprietary designations contained on all IP; (2) do not modify or alter the IP in any way; and (3) do not provide or make available the IP to any third party in a commercial manner. No license, right, title, or interest in any materials or software is transferred to you as a result of your use of our Website or your accessing, viewing, downloading, or printing of the IP. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the IP, our Website or any related software. All software used on our Website is the property of The Soaperie Bar or its suppliers and protected by U.S. and international copyright laws. The IP and software on our Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the IP on our Website is strictly prohibited. The compilation (meaning the collection, arrangement, and assembly) of all IP on our Website is the exclusive property of The Soaperie Bar and is also protected by U.S. and international copyright laws. 

The trademark and service mark THE SOAPERIE BAR, the www.thesoaperiebar.com domain name and all other graphics, logos, page headers, button icons, scripts, and service names included in or made available through any of our Website are trademarks or trade dress or otherwise the exclusive property of The Soaperie Bar in the United States and other countries.

Privacy Policy



Important Update

La Soaperie LLC (“The Soaperie Bar” or “we”) has made some changes to the way it uses the information it collects. Therefore, the Privacy Policy has been updated, and the new Privacy Policy (“Policy”) is effective as of December 29, 2017 (“Effective Date”).

 

PRIVACY POLICY OVERVIEW

This Website is owned and operated by The Soaperie Bar, a Florida Limited Liability Corporation.  References to “The Soaperie Bar,” may be construed as references to La Soaperie and its parents, subsidiaries, or divisions. This Policy applies to information collected on this Website and any The Soaperie Bar-affiliate website accessed via a user’s computer, mobile, e-reader, tablet or other device (“Device”) used to access the online services, and applications and sites affiliated with The Soaperie Bar goods and services, that link to this Policy (collectively, the “Online Services”). This Policy is incorporated into and subject to the terms of use of this Website (“Terms and Conditions”). Each time that you access or use the Online Services, you signify that you have read, understand and agree to be bound by the Terms and Conditions and this Policy. If you do not agree to the Terms and Conditions and this Policy, you must discontinue using our Online Services. Unless otherwise defined in this Policy, capitalized terms herein shall have the meanings ascribed to them in the Terms and Conditions.

Changes to this Privacy Policy

From time to time, The Soaperie Bar may update its Policy, and it is subject to change. The Soaperie Bar will post the new Policy on the Website with a new Effective Date to notify you of these changes. The new Policy will apply to all current and past users of the Website and Online Services as of its effective date and will replace any prior policies. In addition, by accessing the Online Services after the Effective Date, you are deemed to consent to our then-current Policy.

HOW DO THE SOAPERIE BAR AND THIRD PARTIES GATHER AND/OR TRACK INFORMATION ABOUT YOU?

How We Obtain Information You Provide

There may be times (such as when you purchase or order a product, subscribe to a service, register to receive newsletter, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain contact information about yourself, such as your name, shipping/billing address, telephone number, email address, social media user name, credit card information, birth date, gender, occupation, personal interests, and other information. We may also maintain a record of your product purchases.

Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web sites. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive marketing communications from us.

 

In general, you can visit many of our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us, other electronic markers and identifiers and other information about our site and mobile app traffic. We may analyze this data for preferences, trends, site usage statistics and to recognize you. We may also receive usage data from your mobile phone or other device you use to access our web sites or our mobile applications, including location data, which we may also combine with other information.

If you access any of our websites or mobile applications with your log-in credentials from a social networking site (e.g., Facebook or Instagram) or if you otherwise agree to associate your account with us with a social networking site, we may receive personal information about you from such social networking site, in accordance with the terms of use and privacy policy of the social networking site. We may add this information to the information we have already collected from you via our stores, websites and mobile applications.

 

  • Email Newsletters: When you sign-up to receive free The Soaperie Bar email information newsletters, enroll in our VIP program or register for any other marketing campaign, The Soaperie Bar may require that you supply your name, email address and other information.

 

  • Registration for Other The Soaperie Bar Products, Services and Events: When you register to receive The Soaperie Bar products or services or sign up for various events, whether they are free or paid, and whether they are offered by us or provided in association with our third-party partners, The Soaperie Bar may require that you supply your full name, email address, contact information, and other information. In some instances, The Soaperie Bar also collects credit card information to bill you for products and to bill attendees for events.

 

  • Sweepstakes, Contests and Promotions. We may offer sweepstakes, contests, and other promotions (a “Promotion”) that may require registration. You will be asked to provide certain information in order to participate in any such Promotions, and any information you provide may be used and disclosed as set forth in this Policy, as well as in connection with the administration of such Promotion and as required by law or permitted by the Promotion’s official rules.

 

  • Credit Card Information: If you use a credit card to pay for any The Soaperie Bar products or services, The Soaperie Bar may retain your credit card information in order to facilitate future purchases. You should never provide detailed credit card information directly to The Soaperie Bar via an unsecure form (such as email).

 

  • Partner Products & Services Offered on the Online Services: Third parties, such as partners, sponsors or advertisers whose services are promoted or advertised on the Online Services may request that you provide personal information.

 

  • Third Parties: The Soaperie Bar may collect information about you that The Soaperie Bar receives from other sources.

 

Information Collected from Tracking Technologies

 

  • Information Collected Using Technology. The Soaperie Bar may use a variety of technologies (collectively, “Tracking Technologies”, to gather personal and non-personal information (which is any information that does not reveal your specific identity) automatically (or passively) whenever you visit or interact with the Online Services. Some of the Tracking Technologies we use include:
    • Cookies and Clear GIFs - Cookies are pieces of information that are stored by your browser on your computer’s hard drive. Cookies make web surfing easier for you by saving your customer identification information (i.e., username, password, shopping cart information, etc.) while you’re at a site. Cookies also track where you travel on a site and what you look at and purchase. A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), located on a web page or in an e-mail or other type of message, which is retrieved from a remote site on the Internet enabling the verification of an individual’s viewing or receipt of a web page or message. You can learn more about how third party advertising companies use cookies and clear GIFs, including how to opt-out, by clicking here. Please read the explanation carefully should you choose to opt-out using this method.  We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests.  To opt out of our cookies used for this online advertising, click here.
    • IP Address Tracking and Clickstream Data - In addition to cookies and clear GIFs, our servers automatically collect data about your server’s Internet address when you visit our Website. This information, known as an Internet Protocol address, or “IP Address”, is a number that is automatically assigned to your computer by your Internet service provider whenever you are on the Internet. When you view pages from our Website, our servers may record or “log” your IP Address and sometimes your domain name. Our server also may record the page that linked you to us and related information including any ads you may have clicked on. Such information is known as “Clickstream Data”.
    • Email Interconnectivity - If you receive email from us, we may use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.

 

  • We also work with third parties to provide certain functionalities on the Online Services and to improve the effectiveness of the Online Services and its content. Separate and distinct from information The Soaperie Bar shares with third parties, third-party companies also may use Tracking Technologies to independently collect and store information about you and your usage of the Online Services and may combine this information with information they collect from other sources. Please note, we do not control Tracking Technologies used by third parties, and their use may be governed by the privacy policies of the third parties employing the Tracking Technologies. Some of the Tracking Technologies that may be used to collect information are described below. To learn how to turn off certain Tracking Technologies, see below.

 

  • Device Information. The Soaperie Bar may collect certain, non-personal information about the Device you use to access The Soaperie Bar’s services, including but not limited to IP addresses for your Devices, unique device identifiers, browser types, browser language and other transactional information that does not personally identify you.

 

  • User History: The Soaperie Bar may log certain usage information about your use of the Online Services, which may include a history of the pages you view.

 

  • Mobile/Location Information.  We may collect additional information from you if you access the Online Services through a mobile device, for example your unique device identifier, device’s operating system, mobile carrier, or location when you opt in for us to do so. However, the degree to which your location can be identified depends on the device you are using (e.g. laptop, smartphone, tablet) and how you are connected to the internet (e.g. via cable broadband connection, WiFi, etc.). If you enable location services for the Online Services, we may collect regional location data periodically as you use or leave open the Online Services. We also may collect your location information from your IP address or zip code. We also may use location data internally or in conjunction with our third-party service providers to customize your experience and provide offers that may be relevant to you. Depending on the platform you use to access the Online Services (e.g., Apple™ iOS, Google™ Android, Windows, etc.) you may be able to control from within the settings on your wireless device whether location data is collected.

 

WHAT DOES THE SOAPERIE BAR DO WITH THE INFORMATION IT COLLECTS?

 

The Soaperie Bar uses your personal and non-personal information that it collects from you and about you for the purposes set forth below. For the avoidance of doubt, The Soaperie Bar may use and disclose non-personal information for any purpose, except where The Soaperie Bar is required to do otherwise under applicable law. If The Soaperie Bar is required to treat non-personal information as personal information under applicable law, then The Soaperie Bar may use and disclose it for all the purposes for which The Soaperie Bar uses and discloses your personal information. The Soaperie Bar shares customer information with third parties to perform services on its behalf, and by using the Website and Online Services, you consent to our use of these services to target advertising. The Soaperie Bar may use the information collected from one portion of the Online Services on other portions of the Online Services, and The Soaperie Bar may combine information gathered from multiple portions of the Online Services into a single record. The Soaperie Bar also may use or combine information that The Soaperie Bar collects offline or from third-party sources with your information collected from the Online Services. Additionally, data collected from a particular browser or Device may be used with another computer or Device that is associated with the browser or Device on which such data was collected, or transferred to a third party who may be able to track your activity across Devices. The Soaperie Bar may use this information to:

 

  • Enable Usage: The Soaperie Bar uses the information it gathers about you to enable your use of The Soaperie Bar’s products and services, including but not limited to accessing the Online Services, receiving e-newsletters, purchasing products, participating in forums and receiving requested products and services.

 

  • Data Enhancement. The Soaperie Bar may acquire information from other trusted sources to update or supplement the information that you provided or we collected automatically, such as information to validate or update your address or other information.

 

  • Customizing Your Experience on the Online Services: The Soaperie Bar uses the information that it collects and acquires to customize your user experience on the Online Services, including delivering content to you that we think would be most relevant and of interest to you and providing you with an enhanced experience based on the type of Device you are using.

 

  • Advertising. We use third-party ad servers and ad networks that use tracking technology to collect information about your visits on other services and when you access the Online Services to send you targeted advertisements. They automatically receive your IP address or mobile device identifier when this happens. They also may use Tracking Technologies to measure the effectiveness of advertisements and to personalize the advertising content and to serve you advertisements that are relevant to your regional location. We also may use information collected using third-party cookies and beacons on the Online Services and in our emails to deliver advertising about the Online Services displayed to you on third party services. These cookies allow us to understand how you clicked to our Website and what pages you click on during your visit to our Website. Understanding how you shop allows us to improve and personalize your shopping experience and speed your checkout process. We may use technologies such as cookies to provide you with enhanced online display advertising tailored to your interests.  Google is one of the companies that we use to serve advertising and perform analytics on some of the Online Services. We and third party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to the Online Services. To learn about Google Analytics’ currently available opt-outs for the Web, click here.

 

  • Google Features and Remarketing. Google is one of the companies that we use to serve advertising and perform analytics on some of the Online Services. We also use companies like Facebook, Twitter, Instagram, Pinterest, as well as other third parties to help us engage with our customers across different platforms and channels, including for the purpose of targeting advertising toward you. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to help implement the above uses of your information. We also use remarketing with Google Analytics (including Universal Analytics) and/or Google Adwords (including Smart Pixel) (collectively, “Remarketing”) to advertise online including after you've visited our Website. Remarketing may be based on your interests, location and other information collected about you in compliance with Google’s Policy For Advertising Based On Interests And Location. For further information about Google’s Policy For Advertising Based On Interests And Location, click here. 

In connection with Remarketing and otherwise (i) We and our third-party vendors, including, without limitation, Google, may show you ads on sites across the internet, and (ii) We and our third-party vendors, including, without limitation, Google, use first-party cookies (including, without limitation, the Google Analytics cookie) and third-party cookies (including, without limitation, the DoubleClick cookie) to inform, optimize and serve you ads based on your past visits to our Website.  To learn about Google Analytics’ currently available opt-outs for the Web, click here. To learn more about how Google uses cookies in advertising, you can visit the Google ad and content network privacy policy located here. You can customize Google Display Network ads by visiting the Google Ads Settings page here. You can opt out of receiving interest-based Google ads, or customize the ads Google shows you, by clicking here. The Soaperie Bar also uses third-party services for remarketing The Soaperie Bar’s products and services, such as Google’s Customer Match via the Google platform and Facebook's Custom Audience via the Facebook platform, among other services provided by other companies, whereby we will deliver targeted ads to you on other websites based on the matching of your email address when you visit third-party websites where you are registered under the same email address.  By using the Website and Online Services, you consent to our use of your email for these services to target advertising. If you want to opt-out of remarketing, please email us at marie-claire@thesoaperiebar.com

 

  • Statistical Analysis: The Soaperie Bar may perform statistical, and marketing analyses of user behavior for a variety of purposes, such as to measure interest in the various areas of the Website and The Soaperie Bar products, to better understand purchasing patterns for marketing purposes. The Soaperie Bar also uses third parties to provide The Soaperie Bar with information, reports and analysis about the usage and browsing patterns of users of The Soaperie Bar products and services. Such third parties track and analyze non-personally identifiable usage and volume statistical information about The Soaperie Bar visitors and customers with respect to the Online Services and track and analyze anonymous usage and browsing patterns of users of the Online Services.

 

  • Account Maintenance and Service Updates: The Soaperie Bar may utilize the contact information you provided at registration, such as your telephone number and email address, to contact you regarding your account, your subscriptions and other products or services that you have requested or in which you are currently enrolled. These may include order confirmations, notifications about credit card issues, and information about The Soaperie Bar products.

 

  • Push Notifications. The Online Services may include a function that allows us to use push notifications to send you updates, communications, and other messages about the Online Services. To opt out of getting these push notifications or other messages, you must turn off the push notification function within your device settings.

 

  • E-Mail Newsletters: If you have registered to receive email newsletters, you shall receive emails specifically for such newsletters. If you choose to no longer receive such email newsletters, you may unsubscribe from such emails (see below for instructions).

 

  • E-Mail Promotions. The Soaperie Bar may also periodically send you email messages about products and services that The Soaperie Bar or its partners think may be of interest to you. If you choose not to receive such emails, you may unsubscribe from such emails (see below for instructions).

 

  • Other Emails: If you send The Soaperie Bar emails, you should be aware that any information provided in an email may not be secure or encrypted and therefore may be available to others. Please exercise caution if you decide to disclose any personal or confidential information in such email and please be advised that you should not provide detailed credit card information directly to The Soaperie Bar via an unsecure form (such as email). By emailing The Soaperie Bar, you agree that The Soaperie Bar representatives may use your email address to respond to any of your questions or comments.

 

  • Archival Purposes. Personal and other information that you provide to us in the course of participating in the Online Services may be gathered and stored in one or more of our corporate databases. We may retain information from canceled accounts to comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our terms of use, or take other actions permitted by law. We also may retain information to prevent re-registration in the event that your account has been suspended or terminated or to create an archival copy of your information, which might be used by us for recordkeeping and internal purposes. We will retain your information for the period of time necessary to fulfill the purposes outlined in this Policy unless a longer retention period is permitted or required by law.

 

WITH WHOM DOES THE SOAPERIE BAR SHARE THE PERSONAL INFORMATION IT COLLECTS?

 

The Soaperie Bar may, on occasion, choose to share the personal information collected about users with select third parties for certain purposes, such as the following:

 

  • Partner Products & Services Offered on the Online Services. If you provide personal information to third parties, such as partners, sponsors or advertisers whose services are promoted or advertised on the Online Services, you may be providing your information to both The Soaperie Bar and the third party. Your personal information will be subject to this Policy as well as the privacy policy and practices of such third party. The Soaperie Bar cannot make guarantees or warranties as to the nature of a third party’s use of your personal information.

 

  • Service Providers. We may contract with companies or persons to provide certain services including credit card processing, shipping, data analysis and management, promotional services, etc. We provide these Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

 

  • Mobile Carriers. If you access the Online Services through a Device or app, we also may share your information with mobile carriers, operating systems and platforms.

 

Personal information about you as an individual subscriber or registrant may be shared, regardless of your “opt-out” status, in the following instances:

 

  • Compliance with Law: The Soaperie Bar may release information if it is required to do so by law or in the good-faith belief that such action is necessary to: (1) comply with the law or comply with legal process served on The Soaperie Bar; and (2) protect and defend the legitimate business interests, rights or property of The Soaperie Bar, its users, marketing partners, customers, or affiliates.

 

  • Organizational Changes: Should The Soaperie Bar undergo a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation, The Soaperie Bar’s accumulated customer information will be treated as an asset and, like other business assets, personal information, user data, and any other information that we have collected about the users of our products and services may be disclosed to such entity as part of the due diligence process and, if we or our assets are acquired, will be transferred to such entity as one of the transferred assets. We also may disclose information about our users in connection with a commercial transaction where we, or any one of our affiliated businesses, is seeking financing, investment, support or funding.  You acknowledge that such transfers may occur, and that any acquirer of The Soaperie Bar or its assets may continue to use your personal information as set forth in this policy.

 

SOCIAL NETWORKING SERVICES:

 

When you log into The Soaperie Bar through your social networking accounts, link your social networking accounts with the Online Services or engage with Online Services through third-party social media platforms, you understand that you may be allowing us ongoing access to certain information stored on those platforms. In addition, as you interact with the Online Services, you also may be providing information about your activities to the third-party social networking platforms, as applicable. You should make sure that you are comfortable with the information such services may make available to us by visiting the applicable platforms’ privacy policies and/or modifying your privacy settings directly with those platforms.

 

LINKS TO OTHER WEBSITES

 

The Soaperie Bar is not responsible for the content or the privacy policies of websites to which it may link. This Policy applies solely to information collected by The Soaperie Bar. You should consult the respective privacy policies of any applicable third parties to learn more about their privacy practices.

 

PROTECTION OF YOUR INFORMATION

 

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, The Soaperie Bar has put in place appropriate physical, electronic, and managerial procedures to protect the information The Soaperie Bar collects online. Please understand, however, that while we try our best to safeguard your personally identifiable information once we receive it, no transmission of data over the Internet or any social media or other public network can be guaranteed to be 100% secure.

 

You need to help protect the privacy of your own information, including maintaining the confidentiality of any account information or access credentials. You must take precautions to protect the security of any personally identifiable information that you may transmit over any public or untrusted network by using encryption and other techniques to prevent unauthorized persons from intercepting or receiving any of your personally identifiable information. You are responsible for the security of your information when using unencrypted, open access, public or otherwise unsecured networks.

 

A SPECIAL NOTE ABOUT CHILDREN AND NON-U.S. USERS

 

Our Website is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide personal information through our Website. The Soaperie Bar does not knowingly collect information from children under 13 without parental consent. Visit the Federal Trade Commission website for more information about the Children’s Online Privacy Protection Act (COPPA). 

 

The Online Services is operated in the United States and is intended for users located in the United States. If you are located anywhere outside of the United States, please be aware that information we collect, including personal information, will be transferred to, processed and stored in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your personal information may be subject to access requests from governments, courts, or law enforcement in the United States according to the laws of the United States. By using the Online Services or providing us with any information, you consent to the transfer, processing and storage of your information in the United States. You are also consenting to the application of United States federal and New York state law in all matters concerning the Online Services and this Policy.

 

The laws of the State of New York shall govern any dispute, including those disputes arising from The Soaperie Bar’s use of personal information or otherwise relating to privacy, as specified in the Terms and Conditions. This Policy does not create rights enforceable by third parties.

 

OPTING-OUT, CORRECTIONS AND CANCELLATIONS

 

  • Email: Any recipient of email notices may opt out of receiving them at any time. To opt out of receiving emails, follow the unsubscribe instructions located near the bottom of each service update, newsletter or promotional email, or email your request to marie-claire@thesoaperiebar.com

 

Please note that even if you opt out of receiving subscriber communications by email, we may continue to send you communications by direct mail.

 

  • Postal Addresses: The Soaperie Bar collects postal mailing address information from you so that The Soaperie Bar may fulfill the orders you submit and to inform you of The Soaperie Bar programs, products and services in which you may be interested. You have the right to opt out of receiving postal mailings from The Soaperie Bar. If you do not wish to receive postal mailings, including printed offers, from The Soaperie Bar in the future, please send an email to marie-claire@thesoaperiebar.com or write to us at the address listed below.

 

  • Turning Off Tracking Technologies. You can choose to have your computer warn you each time a persistent or session cookie is being sent, or you can choose to turn off such cookies through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. However, cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, please click here. It is important to remember that many of The Soaperie Bar’s services may not function properly if your cookies are disabled.

 

  • Network Advertising Initiative. Some of our advertising service providers may be members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies. However, if you opt-out of receiving targeted ads in this manner, you will continue to receive advertising messages from us after you opt-out, but other members of the Network Advertising Initiative will not be able to target you based on your use of the Online Services and/or third party websites. If you would like more information about advertisers’ use of tracking technologies and about your option not to accept these cookies, please click here. If you would like to learn more about how interest-based information is collected and to know your choices about not having information used in this manner, please click here.

 

  • “Do Not Track” Signals. You may set your web browser software to reject Tracking Technologies, but, if you do so, certain functionality of the Website may be affected. As a result, at this time, The Soaperie Bar does not respond to browser “do not track” signals or other similar mechanisms. Go to here or hereif you wish to learn more about your options to not accept tracking cookies for the purpose of receiving targeted interest-based advertisements. Please note that the-opt out is cookie-based and will only affect the specific computer and browser on which the opt-out is applied.

 

OTHER IMPORTANT DISCLOSURES

 

  • Your California Privacy Rights: A Notice to California Users (California Civil Code Section 1798.83). Under the California “Shine The Light” law, California residents may opt-out of The Soaperie Bar’s disclosure of personal information to third parties for their direct marketing purposes. Any California resident may choose to opt-out of the sharing of such personal information with third parties for marketing purposes at any time by directing such request to marie-claire@thesoaperiebar.com

 

If you would like to mail your request, please direct it to:

 

The Soaperie Bar, Inc.
Marie-Claire@Thesoaperiebar.com

 

For the avoidance of doubt, it is important to understand that this opt-out shall not prohibit any disclosures made for non-marketing purposes.

 

  • Corrections/Cancellations and Questions. Upon your request, The Soaperie Bar will provide you with its record of the personal information you gave The Soaperie Bar at registration. For security reasons, this information will only be sent to the email address on file for the subscriber ID associated with it. If you have any questions about this Policy or would like The Soaperie Bar to correct any of your personal information, you can email your corrections to marie-claire@thesoaperiebar.com. We will endeavor to comply with your requests as soon as reasonably possible, but changes requested of us may not be effective immediately. We are not responsible unless required by law, to inform third parties with whom we have already shared your information of any changes requested pursuant to this section. We are not responsible for removing information or causing information to be removed from the databases or records of such entities.

 

If you would like to mail your inquiry, please direct it to:

 

The Soaperie Bar, Inc.
Marie-Claire@theSoaperieBar.com

Comments, Feedback and Other Submissions

The Soaperie Bar welcomes feedback on your experience with our Merchandise and thanks you for taking the time to share your thoughts with other The Soaperie Bar customers. We will publish comments our Websites, so long as the comments, reviews or testimonials (collectively, “Testimonials”) are accurate, constructive and not misleading. If you submit Testimonials that we do not publish on our Websites, our customer service department may contact you in order to improve our product quality and service. We also reserve the right to edit all Testimonials for length, spelling, grammar, or for any other reason in our sole discretion so long as the meaning of the Testimonial is not materially altered. By submitting a Testimonial to The Soaperie Bar, you hereby grant to The Soaperie Bar the unrestricted right to use your Testimonial in perpetuity, through any and all media formats and media channels now known or hereinafter developed, without compensation, and to identify the source of the Testimonial by indicating your first name, last initial, city and/or state.

 

While we welcome your comments and feedback regarding our Websites, our products and our services, we do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, ideas, suggestions, materials, information and other submissions disclosed, submitted or offered to The Soaperie Bar using these Websites or otherwise (collectively, “Comments”) are not confidential and will become and remain The Soaperie Bar's property. The disclosure, submission or offer of any Comments will constitute an assignment to The Soaperie Bar of all worldwide rights, titles and interests and goodwill in the Comments without payment of any compensation. Comments submitted by you must not violate any right of any third party, and must not contain any libelous, abusive, obscene or otherwise unlawful material.

 

Intellectual Property

 

All copyrights, trademarks, trade dress, other intellectual property and materials, including page headers, images, text, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials on our Websites (collectively, the “IP”) are owned, controlled or licensed by The Soaperie Bar, one of its affiliates or by third parties who have licensed their materials to The Soaperie Bar and are protected by U.S. and international trademark and copyright laws. You may access, view, download, and print the IP and all other materials displayed on our Websites for your personal, non-commercial use only; provided, however, that you (1) retain all copyright, trademark or other proprietary designations contained on all IP; (2) do not modify or alter the IP in any way; and (3) do not provide or make available the IP to any third party in a commercial manner. No license, right, title, or interest in any materials or software is transferred to you as a result of your use of our Websites or your accessing, viewing, downloading, or printing of the IP. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the IP, our Websites or any related software. All software used on our Websites is the property of The Soaperie Bar or its suppliers and protected by U.S. and international copyright laws. The IP and software on our Websites may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the IP on our Websites is strictly prohibited. The compilation (meaning the collection, arrangement, and assembly) of all IP on our Websites is the exclusive property of The Soaperie Bar and is also protected by U.S. and international copyright laws. 

The trademark and service mark THE SOAPERIE BAR, the domain names associated with the Websites and all other graphics, logos, page headers, button icons, scripts, trademarks and service marks included in or made available through any of our Websites are trademarks or trade dress or otherwise the exclusive property of The Soaperie Bar in the United States and other countries.

 

Right to Change Websites

 

We reserve the right, at any time in our sole discretion, to: modify, suspend or discontinue the Websites or any service, content, feature or product offered through the Websites, with or without notice; charge fees in connection with the use of the Websites; modify and/or waive any fees charged in connection with the Websites; and/or offer opportunities to some or all users of the Websites. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Websites, or any service, content, feature or product offered through the Websites. 


Links to Other Websites and Services

 

The Websites may include links to other Internet sites maintained by third parties (“Linked Websites”).  The Soaperie Bar provides Linked Websites to you solely as a convenience.  The Soaperie Bar has no responsibility for the Linked Websites, and the inclusion of Linked Websites does not imply endorsement by The Soaperie Bar of the Linked Websites. You access Linked Websites at your own risk and by accessing them you leave the Websites. Linked Websites are not under the control of The Soaperie Bar, and your activities may be governed by other terms and conditions and privacy policies. The Soaperie Bar is not responsible for the contents of any Linked Site.

Indemnification

You agree to defend, indemnify, and hold harmless The Soaperie Bar and its affiliates from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, due to your use of our Websites in violation of this Agreement or any breach by you of the Terms of Use.

Dispute Resolution and Arbitration Agreement

Informal Dispute Resolution.

Notwithstanding anything to the contrary above, with the significant costs arising from legal disputes, not only in dollars but also in time and energy, both you and The Soaperie Bar agree to the following dispute resolution procedure: In the event of any controversy, claim, action or dispute arising out of or related to any transaction conducted on the Websites, or the breach, enforcement, interpretation, or validity of this Agreement or any part of it (“Dispute”), the party asserting the Dispute shall first try in good faith to settle such Dispute by providing written notice to the other party (by first class or registered mail) describing the facts and circumstances (including any relevant documentation) of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute. Notices shall be sent

 

(1) marie-claire@thesoaperiebar.com


(2) to you at: your last-used billing address or the billing and/or shipping address in your online profile.

Both you and The Soaperie Bar agree that this dispute resolution procedure is a condition precedent that must be satisfied prior to initiating any arbitration or filing any claim against the other party.

Termination

With the exception of the Arbitration Agreement, which shall survive the termination of these terms, this Agreement and the Terms of Use shall remain effective unless and until terminated by either you or The Soaperie Bar. You may terminate this Agreement at any time. The Soaperie Bar also may terminate this Agreement at any time without notice, and accordingly may deny you access to the Websites, if in our sole judgment you fail to comply with any term or provision of the Agreement. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.


 

Limitation of Liability

OUR WEBSITES ARE PROVIDED BY THE SOAPERIE BAR ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE SOAPERIE BAR MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR WEBSITES. YOU ACKNOWLEDGE, BY YOUR USE OF OUR WEBSITES, THAT YOUR USE OF OUR WEBSITES IS AT YOUR SOLE RISK. THE SOAPERIE BAR DOES NOT WARRANT THAT YOUR USE OF THE WEBSITES WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THE WEBSITES OR THE SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS.

 

YOUR USE OF THE WEBSITES IS AT YOUR OWN RISK. NEITHER THE SOAPERIE BAR NOR ITS AFFILIATED OR RELATED ENTITIES OR ITS VENDORS OR CONTENT PROVIDERS SHALL BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE), INJURY, CLAIM, OR LIABILITY BASED UPON OR RESULTING FROM YOUR USE OR INABILITY TO USE ANY OF THE WEBSITES. THE SOAPERIE BAR IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE WEBSITES OR ANY MATERIALS ON THE WEBSITES, OR WITH ANY OF THE SOAPERIE BAR’S TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITES.

General

The foregoing Terms of Use govern all transactions between you and The Soaperie Bar through our Websites and supersede all prior agreements and representations. Headings are for reference purposes only and in no way define or limit the scope of the section. The failure of The Soaperie Bar to act with respect to a breach of the Terms of Use by you or others does not constitute a waiver and shall not limit The Soaperie Bar’s rights with respect to such breach or any subsequent breaches. This Agreement shall be governed by the laws of the State of New York without regard to principles of conflict of laws, except for the Arbitration Agreement above, which shall be governed by the Federal Arbitration Act. The waiver of any provision of the Agreement shall not be considered a waiver of any other provision or of The Soaperie Bar’s right to require strict observance of each of the terms herein. This Agreement constitutes the entire agreement between us relating to your use of the Websites.